How to Structure a Scalable Dynamics 365 CE Solution Architecture

As organizations increasingly adopt Microsoft Dynamics 365 Customer Engagement (CE) to manage their sales, service, and marketing processes, the importance of building a scalable and maintainable solution architecture has never been greater. This blog explores a strategic approach to structuring a Dynamics 365 CE solution architecture that supports long-term growth, smooth deployments, and efficient application lifecycle management (ALM). The blog begins by defining what solution architecture means in the context of Dynamics 365 CE and highlights why scalability is critical for businesses with evolving requirements. It dives into essential architectural components such as solution layering , which helps isolate base, customization, and patch layers for easier management and upgrade compatibility. The distinctions between managed and unmanaged solutions are also clarified, emphasizing best practices for development and production environments. Readers...